Refund policy

Refund Policy

At Electronics Paradise, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

Returns We accept returns within 30 days of delivery. To be eligible, items must be unused, in their original packaging, and in the same condition you received them.

How to Return To start a return, contact us at electricalparadise@gmail.com with your order number and reason for return. We'll guide you through the process.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds will be processed to your original payment method within 5–7 business days.

Faulty or Damaged Items If your item arrives faulty or damaged, please contact us within 7 days of delivery and we'll arrange a replacement or full refund at no cost to you.

Non-Returnable Items Items that have been used, damaged by misuse, or returned without original packaging may not be eligible for a refund.

Shipping Costs Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

If you have any questions, contact us at electricalparadise@gmail.com.